Delivery Information

We aim to dispatch all Fast Ship orders placed before 3 PM (UK time) on the same business day. Orders placed after 3 PM are dispatched the following business day.

Before dispatch, we may need to confirm your payment details with the provider, though we’ll do our best to minimise any delays.

Delivery times are estimated from the dispatch date and are provided as a guide only.

UK Delivery Options

Standard Delivery

Royal Mail Tracked
2 to 3 working days
FREE for orders over £50
£3.95 for orders under £50

Express Delivery

Royal Mail Tracked
1 to 2 working days
£4.95 for all orders

International Delivery Options

United States

USPS Tracked
5 to 10 business days
FREE for orders over $100
$12.95 for orders under $100

Canada

Canada Post Tracked
7 to 14 business days
FREE for orders over CA$150
CA$14.95 for orders under CA$150

Duties and Taxes

We ship to all countries on a Delivered Duty Paid (DDP) basis, which means all import taxes and duties are included in your order total—there’s nothing extra to pay on delivery.

Backorders

Backorder products are not in stock in our UK fulfilment centre but are available from our Spanish fulfilment centre. You can place orders for these items, and we’ll ship them as soon as they become available—usually within a few working days.

Estimated shipping dates for backorder products are shown on the product page. Once dispatched, we’ll send you a tracking update by email.